Exchanges & Return Policy

 

 

EXCHANGE POLICY 

 

If you are not fully satisfied with your order, you have a 14 day grace period from the time your order arrived to request an exchange and send the item back. Customer is responsible for repackaging, relabeling and return shipping fees. In the event that the same item is not in stock for an exchange, a store credit will be issued after customer initiates an exchange and sends the original item back.

 

     The following items are Not Exchangeable:

      • Jewelry Items (Final Sale)
      • Sale Items (Final Sale)
      • If item is worn/torn/not in same condition as it was sent
      • Items with missing tags and labels

        

          

          

         

        REFUND POLICY

         

        If you are not fully satisfied with your order, you have a 7 day grace period from the time your order arrived to request a refund and send the item back. Customer is responsible for repackaging, relabeling and return shipping fees. At this time, returns/refunds are issued by store credit only.

           

          The following items are Non-Refundable:

            • Jewelry (Final Sale)
            • Sale Items (Final Sale)
            • If item is worn/torn/not in same condition as it was sent
            • Items with missing tags and labels

             

             

             

             

            JEWELRY POLICY

             

            All Jewelry is Final Sale

             

            REPAIRS

            We understand that things happen sometimes, so in the event that a jewelry item has broken, a request for 1 free repair may be made within 30 days after the delivery date of your order. A $10 fee might apply and increase depending on level of damage. Customer is responsible for repackaging, relabeling and return shipping fees.

             

             

             

             

            SALE ITEMS

             

            All merchandise on Sale is Final Sale

              

              

             

             

            IMPORTANT NOTES

             

            Please provide a safe mailing address for your package to be delivered. We are not responsible for lost/stolen packages marked as delivered.

            We do not refund or replace lost/stolen/un-retrieved packages marked as delivered.